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Flight Club Support
GENERAL INQUIRIES
ORDERS
RETURNS
DELIVERY
PAYMENT
FC GIFT CARDS
SELLING
PROMOS
TARIFFS
GENERAL INQUIRIES
HOW IS FLIGHT CLUB DIFFERENT FROM OTHER FOOTWEAR RETAILERS?
HOW IS THE ITEM PRICE DETERMINED?
HOW CAN I FIND A SPECIFIC SHOE?
WHAT DOES 'CONDITIONAL' MEAN?
HOW DO I RESET MY PASSWORD?
WHY HAVE I BEEN ASKED TO CONFIRM MY IDENTITY?
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ORDERS
HOW CAN I DETERMINE WHAT SHOE SIZE TO ORDER?
HOW CAN I MAKE CHANGES TO OR CANCEL MY ORDER?
I AM EXPERIENCING ISSUES CHECKING OUT.
WHY WAS MY ORDER CANCELED?
WHY WAS MY ORDER DECLINED?
ORDER REVIEW
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RETURNS
WHAT IS FLIGHT CLUB’S RETURN POLICY?
HOW DO I MAKE A RETURN?
HOW LONG DOES THE REFUND PROCESS TAKE FOR RETURNS?
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DELIVERY
WHAT IS PRIORITY PROCESSING?
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
HOW MUCH DOES SHIPPING COST?
CAN I SHIP TO AN ADDRESS OTHER THAN MY BILLING ADDRESS?
WHAT HAPPENS IF MY PACKAGE IS RETURNED TO FLIGHT CLUB?
WILL CUSTOMS AND DUTIES BE INCLUDED FOR INTERNATIONAL ORDERS?
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PAYMENT
WHAT TYPES OF PAYMENT DOES FLIGHT CLUB ACCEPT?
WILL I BE CHARGED SALES TAX?
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FC GIFT CARDS
CAN I PURCHASE A FLIGHT CLUB BRANDED GIFT CARD?
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SELLING
CAN I STILL SELL ON FLIGHT CLUB?
WHAT CAN I SUBMIT FOR SALE ON FLIGHT CLUB?
WHAT IS THE COMMISSION STRUCTURE?
CAN I SUBMIT ITEMS FOR SALE WITH YOU EVEN THOUGH I'M LOCATED OUTSIDE OF THE UNITED STATES?
HOW DO I GET PAID?
HOW LONG WILL IT TAKE FOR ME TO GET PAID?
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Promos
FLIGHT CLUB DRAWINGS PROMOTION: OFFICIAL RULES
FLIGHT CLUB DRAWINGS: OFFICIAL RULES
Flight Club Alycia Baumgardner Promotion Official Rules
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TARIFFS
If I buy an item, will I have to pay an extra tariff?
Will my order be delayed as a result of the new tariffs?
How are tariffs collected?
If I sell an item, will I have to pay a tariff if it is shipped to a US buyer?
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